If your HKbitEX account has been shut down due to violations of the user agreement, your remaining balance must be withdrawn from your account
When you log in, you will be prompted to withdraw all fiat and digital currency from your account.
To withdraw digital currency:
Obtain an external address from a third party wallet provider and enter that address to withdraw the funds.
To withdraw fiat currency:
Any fiat currency balance will be available for withdrawal to a previously verified bank account.
Please note that HKbitEX will no longer be able to provide you with currency conversion services. To convert your digital currency, you must use a third party brokerage or exchange.
When you have successfully withdrawn all funds from your HKbitEX account, you will be able to close your account.