Hong Kong Digital Asset Ex Limited (“HKbitEX”) has been made aware of a fake website using our name and trademark without our permission to trick individuals into opening accounts and depositing funds for the purposes of engaging in the trading of cryptocurrency. We have no relationship whatsoever with these fraudulent activities.
We are taking steps to identify the website operator(s) and shut down the fake website and encourage our clients and members of the public to take all necessary steps to protect yourself. We remind you to use sufficient care when manually entering our website details into browser search bars.
As a reminder, we have not developed any mobile applications or other software to permit access to our services (including third-party aggregator mobile apps) for distribution through any means, including the Google Play Store or the Apple App Store.
If you receive a notification requesting the deposit of additional funds into your account, please contact us at support@hkbitex.com.hk to verify the action. We will not ask you to provide your personal log-in details or password to effect any transaction on your behalf. Please ensure protection of your personal digital keys and beware of fraudulent links.
If you believe you have been the victim of an internet scam (whether perpetrated through a fraudulent website or a fraudulent mobile app), you should report such incident to the Police or contact the Cyber Security and Technology Crime Bureau of the Hong Kong Police Force at 2860 5012.
香港數字資產交易集團有限公司 (「本公司」)獲悉有未經我們許可而使用本公司的名稱和商標的虛假網站，誘騙投資者開立賬戶和存入資金以進行加密貨幣的交易。本公司特此聲明與這些欺詐活動沒有任何關係。
本公司正在採取相關行動識別網站運營商並關閉虛假網站，並呼籲客戶及公眾人士採取一切必要措施保障自己。本公司提醒客戶及公眾人士在瀏覽器搜索欄中手動輸入我們的網站資料時要足夠小心。
此外，本公司重申從未開發通過任何方式（包括Google Play Store或 Apple App Store）向客戶及公眾人士分發的任何移動應用程式或其他軟件（包括第三方聚合移動應用程式）。
如您收到任何要求往您的帳戶存入額外資金的通知，請通過 support@hkbitex.com.hk 與我們聯繫以驗證操作。我們並不會要求客戶提供個人登錄信息或密碼來代表客戶進行任何交易。請小心保護您的個人數字密鑰，並提防欺詐鏈接。
如您懷疑自已是網絡詐騙的受害者（無論是通過欺詐網站還是欺詐手機應用程式進行），您應向警方報案或聯繫香港警務處網絡安全及科技罪案調查科2860 5012。
